How to Get Help

Whether you need help searching for books, articles or data; using the catalogue; formatting citations and reference lists; or if you have any other research-related questions, you can speak to a Librarian.

Live Help Chat

Live Help is a real-time, online chat service that provides library assistance to universities and colleges across Nova Scotia. Live Help is a good resource if you have a quick question that can be answered within 1-10 minutes. For up-to-date hours, see the Live Help page of the Library website.

The chat box can be found on the right-hand side of the Library homepage during opening hours.


Screenshot of the Live Help Widget on the Library's homepage

Drop-in Reference

Photograph of the Angus L. Macdonald Library Access Services Desk (background) with a book display in the foreground

Angus L. Macdonald Library also offers in-person, drop-in research help Monday to Friday from 1pm to 4pm (AST) during the Fall and Winter Terms. These sessions are best suited for questions that would take roughly 5-20 minutes to answer.

You can either ask to speak with a librarian at the Access Services Desk (i.e., Circulation Desk), or you can book an appointment online. Appointment bookings for each afternoon will open at 1pm (AST).

Research Consultations (In-person or Online)

If you would like one-on-one assistance, you can book an appointment with your Liaison Librarian. These sessions are suitable if you have longer, in-depth research questions, or if you need help using Library tools such as databases or citation managers. Appointments are available in-person or online via Microsoft Teams.

NOTE: All appointment times are in Atlantic Standard Time, which is the time zone where StFX is located. If you do not live in Atlantic Canada (Nova Scotia, New Brunswick, Prince Edward Island) please convert the time to your time zone.

You can change the time zone that you are booking in by clicking on “change”.


Screenshot of the webpage to book an appointment with a Librarian highlghting the option to change the time zone

Margaret Vail is the Liaison Librarian for the Nursing Department. You can also book an appointment with them by clicking the Schedule an Appointment button located on the left-hand side of the Nursing subject guide.


Screenshot of the Nursing Subject Guide highlighting the link to Schedule an appointment with Margaret Vail


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Introduction to the Library and Library Research by Margaret Vail and Karina Espinosa is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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